Privacy Policy

1. Information We Collect

When you submit the inquiry form on our website, we collect the information you provide: your name, email address, phone number, country, the product you are interested in, and the content of your message.

If you contact us by email, WhatsApp or other communication channels, we may keep a record of the correspondence, including your contact details and the information you choose to share.

2. How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotations, provide product information and follow up on business communications.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

Our website is a static site that does not use tracking cookies or advertising trackers. No personal data is collected through cookies.

If we add analytics tools or cookies in the future, we will update this policy and, where required, ask for your consent before enabling them.

4. Third-Party Services

To operate our website and process your inquiries, we may use third-party service providers, including web hosting providers and email/form processing services. These providers process data only on our behalf and are contractually obliged to protect it.

When you click links to external platforms such as WhatsApp, you leave our website and the privacy policy of the respective platform applies.

5. Data Retention

We retain inquiry records only as long as necessary to respond to you and to manage our business relationship, after which they are securely deleted or anonymized.

Where required by applicable law, we may keep certain records for a longer period to comply with legal obligations.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also object to or restrict certain processing.

To exercise any of these rights, contact us using the details in section 8 below. We will respond within a reasonable time.

7. Children's Privacy

Our website and services are directed at businesses and are not intended for children under the age of 16. We do not knowingly collect personal information from children.

8. Contact Us

If you have any questions about this Privacy Policy or about how we handle your data, please contact us at sales@augtonglass.com or use the contact form on our website.